Terms & Conditions


These are LHS Plumbing Services Ltd Terms & Conditions, please ensure you read our terms before using our services. By using our services you are agreeing to these terms.

“Company” means LHS Plumbing Service Ltd or, wherever the case may be, sub-contractor or representative of the company carrying out business pursuant to a Subcontract Agreement entered into with the company.

“Contract” means the agreement between the Customer and the company to carry out the works of which these terms form a part and (where these terms are a schedule to a signed agreement between the Customer and the company (“the Agreement”)) the Agreement, “Works” means the works described in the company estimate or any other document or email issued by the company, as may be varied by agreement in writing between the parties.

"Services" means anything offered by LHS Plumbing Services Ltd. Inquiries, Work Orders, Contracts Installations, Repairs, Replacements, Call Outs, Servicing.

Acceptance Of Works

The company reserves the right to refuse or decline any work at its own discretion. Where the company agrees to undertake works for the customer, this will be done so by authorised representatives of the company only.


Invoices & Payments

All prices or rates are subject to VAT at the current rate.

Invoices are due for payment immediately upon completion of works or delivery of products to the customer.

Quotations or estimates require a deposit of the stated amount on the written or emailed quotation/estimate sent either by email or by post.


LHS Plumbing Services Ltd reserves the right to charge interest on any part of an invoice that remains unpaid at a rate of 3% over the base rate until payment is received by us in full from the due date on the invoice.

The company will be under no obligation to provide or issue any guarantees, register guarantees, certificates or other similar documents to the customer for works unless payment has been made and received in full for work carried out at the customer's property. 

Call Out Fees & Charges

The Company charges a minimum of 1-hour call out fee for all appointments regardless of work carried out.



The Company requires 48 hours notice either in writing through email or by phone to cancel bookings or scheduled work. A cancellation fee may be applied if the company suffers any loss in revenue or materials being supplied, the customer will be liable for the cost of the time and materials incurred by the company.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

Prices for our products are subject to change without notice. 
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
These Terms & Conditions are effective unless and until terminated by either you or us. You may terminate these Terms & Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our services. 
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms & Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. 
These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. 

You can review the most current version of the Terms & Conditions at any time at this page. 
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms & Conditions constitutes acceptance of those changes. 

Questions about the Terms & Conditions should be sent to us using our contact form



Need a plumber fast? Call our 24 hour local emergency Loughton plumbing team.

020 8111 1230



Woodford Green,

South Woodford,



Walthamstow, Epping,

Leytonstone, Chingford,

Highams Park, Chigwell,

Loughton, Buckhurst Hill,

Theydon Bois,




Boiler Service,

Boiler Repair

Gas Engineer

Boiler Installation, 

Boiler Replacement,

Central Heating, 


Boiler Breakdown, 

Leaks, Burst Pipes,


LHS Plumbing Services Ltd 2018



High Road, Loughton, IG10

Contact Form


Monday-Friday: 8am to 6pm

Saturday 9am to 4pm

Sunday: Closed


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